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Phone for Console Calls in Web Console
Staff assignment utilizes "use phone for console calls" in order to utilize a desk phone. If this ability was available in Web Console, this would be beneficial. Many of our physicians utilize web console in order to call individuals/g...0
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Creation and Change Information Available on Profile
It would be helpful for companies with several admins and tiered admins to have audit information readily available on the group and user profiles in the Admin console. Information could be visible in the "Edit User/Group" function and passed...0
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Direct Link to Template in the Web Console
I was wondering if there would be any changes to the web console as looking to access a pre-defined template within the users profile, you would need to login first, then navigate through a few clicks to the template you'd like to fill out to send...0
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Allow the addition of users to Conference Groups" during the intial setup"
Currently we build the user in the "user" tab and then have to go to "Groups" to add user to conference group. This creates additional steps in an already manual process of adding groups.0
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allow users to search by last name in messaging console and VCS app
Particulary when searching physicians, users are not always familiar with first names of others. Thsi becomes very frustrating to users who may or may not know the first name or the correct spelling of a first name. -
Update the Admin Console Reports - Allow selecting a department
Please update the Admin Consoles reports to, at the very least, allow selecting the department for the Group reports (Group Detail, Group Nesting, Call Flow). This would come in very handy when departments want to change their ...0
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William Osler Status of Messages from Console
For all messages sent from the console, must be able to recognize when the message is opened i.e. read.This should be do-able as on the mobile app, a red circle is displayed when a message has not yet been opened and disappears once the message ha...0
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Group Device Manager
Please do not allow Group Device manager to change the department a device belongs to.0
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Print VCS schedule in month calendar format
From the VCS Web Console, the schedule can be printed. However, it is in a list format with dates descending in a single column.This suggestion is to allow printing in a format that has a month-view calendar. (Internal reference 00168822.)0
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cost center autofill
If not available in latest version (we are on 4.4.1), would be great if when creating a user profile, the cost center for an existing department will get auto-filled when the department field is populated.0