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Searching for Server
When a badge is 'Searching for Server' there is no way for the user to know their badge is not operational unless they are looking at the screen at the time. From the users perspective, there is no spoken message or no audible chirp. Fom...0
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Inactive Groups report should take messaging into account
Currently, "Inactive groups" report only only consider received calls as activity. The report does not consider message alerts to groups as an activity and thus consider them inactive. All calls and messages to a group should be taken into ac...0 Already exists
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Analytics User Activity Report to include login and logout
I found that Analytics does NOT count login/log outs as actionable activities. It will only show activities that are related to making or receiving calls. Basically, if a user logs in at the beginning of their shift, doesn't use their badge all sh...0
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receiving an alert notification when the assignment of one caregiver is taken over by other
User request for a alert notification when a caregiver accidentally picks up other caregiver's assignment0
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Schedule reoccurring templates from Platform
We would like the option to be able to schedule reoccurring templates from Platform. The ability to setup hourly and daily recurring templates without an end date is needed. This would be helpful to be able to send scheduled reminders out as messa...0
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The user wanted to know if it's possible to arrange notifications from the newest to the oldest instead of sorting them by high/critical and medium priority.
The user wanted to know if it's possible to arrange notifications from the newest to the oldest instead of sorting them by high/critical and medium priority.1 Planned
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Multi-select functionality for messages in a thread
We would like to be able to multi-select messages within a thread so they can be copied at once. Then create a new thread to different people and paste those messages in to the new thread at once.0
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alert pop-ups in Vocera Edge.
Valley Health Virginia would like to replace the word ‘OK’ with ‘Dismiss’. The word dismiss makes more sense to end users in understanding that they are only dismissing the pop-up and the alert will be in their inbox as unread.1 Planned
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We want to see if a message thread won’t jump to the top of people’s text thread list when someone leaves that thread. It causes new texts to get buried and missed.
Certain groups in our Organization that have a message thread in VCS for each patient room on their unit have struggles with messages being buried by staff leaving threads and it jumping to the top of their messages.0 Planned
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Please Vote to End Dropped Calls
In the Cisco world when shutting down/stopping the service on a Voice Gateway, the software stops any inbound calls from initiating and will wait for existing calls to end before shutdown. In Vocera, when shutting down the voice services if any ca...0