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When calls an assignment group, automatically add patient context
When calling from a conversation through the directory or genie in Vina the patient context comes with the call. But if I'm not in context or on the badge I say "Call Nurse 101" I would expect the call to be about the patient in room 101. We shoul...0
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The forwarding feature should be available from the Vina Web Console
Our Unit secretaries are using the Vina Console for communication. To receive calls, there isn't an option to forward to the desk phone from the Vina web console. Instead, they have to go to the app to set forwarding. logout, then continue with th...2 Will not do
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Create Deep Link for Paging Template
Currently API exists only for deep links for calling and conversations. We need a url scheme for paging action with patient context that can be used for 3rd party applications like Rover to perform these actions as a deep link feature.0
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For Patient Lists, request for an option to sort by room number please.
For Patient lists, request for an option to sort by room number please. This will help the staff easily locate their patient, and ultimately improve their daily workflow. -
Patients with Long term Conditions using Vina to manage/input into their care plan
Would it be possible to allow patients to use Vina to send & receive messages from their care teams when self managing certain conditions such as Diabetes, epilepsy, MS etc. As an example, the hospital could allocate the patients as a user and...0 Will not do
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User search should note which dept/role user belongs to
When searching for users, there is no indication of what role or dept the person belongs to. This is confusing when users have the same name and you are not sure who is the doctor or the secretary. -
Create a 'select all' option for available users while creating a group text.
Clinical users will find it useful when they create a group message for working staff to be able to select all available users than having to select each user one by one. -
Allow ability to 'Favourite' while searching directory
Managing favourites should not have a separate workflow, users should have the ability to freely navigate the directory and assignments and favourite a contact instead of going through a separate manage favourites workflow. -
Request for Vina to show the reason for DND in all areas of the app for improved communication
If someone is in DND for a reason (ie: in an isolation room), if you look on the home page it or previous messages, it only show the person as Red/DND, the reason is not listed. If I search for the person in the directory, it shows the reason for ... -
Request for a comprehensive Vina Call Log history
The current Vina call log history is not comprehensive or reliable. Request for a comprehensive Vina Call Log history.