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VSTG Cloud PBX Connectivity
We currently deploy Vocera in our hospital environment and have migrated to the Vonage cloud for our new PBX solution. We discovered that Vocera VSTG server does not support cloud PBX access/authentication and requires an on prem solution. With mo...0
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Ability to create a private contacts of external phones numbers.
Clinical Surveillance nurse wanted the ability to create a contact of manager's personal cellphone number in her favorites. This created contact is not public and viewable/saved in the user's profile in favorites0
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assign the assignment at the unit level, not at the patient level.
The customer would like to add this feature to the list. The customer has integrated the edge product with Epic integrations. And would like to assign the assignment at the unit level, not the patient level.1 Clarification requested
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Vocera edge analytics Custom report.
The customer would like to be able to generate a report that shows new users that log into Edge, and the extension they receive. -
Role reporting
My customer CHKD would like to see an Analytics report that shows the history of the roles the user assigned themselves to.0
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Native Dial Pad for Voice Only users on V5000 Badges
Would like to request to have a naitive dial pad available on the V5000 so users can dial extensions and outside numbers.0
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Increased tone volume for direct messages
One of our sites just moved from Engage Mobile to the Vina app. They claim the alert tone for user to user messages was a lot louder in Engage Mobile. It would be nice if there were a setting, like alert tones in send rules, where we could chose a...0
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Callback hyperlink should be Blue to indicate a hyperlink, and always display as the FULL phone number for ease of tapping
The Callback hyperlink is not obvious as it is grayed out. The Caller also has a shorten hyperlink that is very small and difficult to tap (refer to first screenshot). The person who receives the call gets a full phone number hyperlink, which is e...0 Planned
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Change 1:1 conversation "Leave" option to "Snooze" or "Dismiss" to make the wording more accurate.
Currently there is an option to "Leave" a 1:1 conversation. This wording is not entirely accurate. If Person A decides to "Leave" the conversation, the conversation goes to Archive, but Person B is not notified that Person A left and the message. ... -
complete for multiselect alerts should only be to the person who selected complete.
If there are multiple user receiving an alert (ie.MEWS Score) and one completes an alert, the alert is archived from the home screen of all users that have received the alert. So if a clinician was occupied and has not seen the alert yet, they wil...