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Incoming Calls to Users - Detail report do not display caller's phone number
When you run a User Activity Report for incoming calls it shows the phone number of outside calls made to the user. However, if you run an Incoming Calls to Users - Detail report it just has a blank spot instead of the phone number. It would...0 Will not do
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Searching for Server
When a badge is 'Searching for Server' there is no way for the user to know their badge is not operational unless they are looking at the screen at the time. From the users perspective, there is no spoken message or no audible chirp. Fom...0
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Inactive Groups report should take messaging into account
Currently, "Inactive groups" report only only consider received calls as activity. The report does not consider message alerts to groups as an activity and thus consider them inactive. All calls and messages to a group should be taken into ac...0 Already exists
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Analytics User Activity Report to include login and logout
I found that Analytics does NOT count login/log outs as actionable activities. It will only show activities that are related to making or receiving calls. Basically, if a user logs in at the beginning of their shift, doesn't use their badge all sh...0
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Add all spoken commands to the User Activity report along with Recognition Score value
I had a user accidentally Block All Calls but I was not able to find when the spoken command occurred in any reports. It would be helpful to report all spoken commands in the User Activity report and also include the Recognition Score so we can se...0
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VAS to sync with console for device updates
Something really missed, which the VRS did, is accurate device data as reflected in the admin console. We have discovered devices that do not connect to the network again, ie lost or RMA'd, will remain under the device manager group at time of las... -
Favorites List for reports
No description provided1
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User Import via AD Group
We would like exploration of user import for analytics to be managed by an AD group. For instance, we know you can search via AD group and add selected members, but we would like to be able to add the AD group and then manage from the AD side rega...0
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Inactive AP Report
It'd help Vocera Admins if there were a report similar to the Inactive User and Group reports that would show any APs that exist in locations but have not been attached to over a time period. This would make location maintenance much easier to sta...0
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Reporting on On-Call status change
Customer would like to run reports on when a user changes the On-Call status from the VCS app.0