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Allow Vina to Display the name of the Vina Users in the active call, even after being transferred via a hospital desk phone
Currently, when a Vina User "Pam" calls a Hospital Unit front desk phone (555-555-5555), then is transferred to another Vina User "Sam", the call display for both Vina Users shows the front desk phone number (555-555-5555). This is not accurate, a...0 Will not do
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Improve the "My Groups" functionality - have it behave the same as "Staff Directory"
Within “My Groups”, the group you belong to does not behave in the same way as the same group item in “Staff Directory”. The “My Groups” function is not intuitive – the “G” icon cannot be clicked to access other functions as you can in the “Staff ... -
Currently, the ‘+’ icon is available in Vina dialer for 3 way call even after there are 3 persons already in the call. We need the icon to be grayed out as 3 way call restricted to 3 persons only.
Currently, the ‘+’ icon is available in Vina dialer for 3 way call even after there are 3 persons already in the call. We need the icon to be grayed out as 3 way call restricted to 3 persons only. -
Web Console: Message sorting - priority workflow improvement
If a message requesting acknowledgement is sent but not acknowledged, then multiple messages come in, the counter still says that there is an unread message/unacknowledged, but very difficult to find that unacknowledged message. would mean that th...0
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Future Scheduled Coverage
see coverage that was set in advance (7 days in advance) -
Page Retry
If a page attempt has not gone through, need to have Vina keep retrying (like Spok Mobile app). Use case: If user currently does not have coverage, the app should retry when they are in a coverage area. -
Develop integration with External Web Paging portal
Goal: Move away from Spok. Instead build integration between Vina and UCLA's external paging portal. -
Still Receive Pages after Device Reboot
App logout vs time out behavior - want pages to still come across after Device Reboot or Battery Dies. Vina should remain logged in even after an phone OS and app updates. Pther than this Vina will stay logged in. Will be dependent on SAML - will ... -
Multi-Select Recipients with Pages/Templates
Ability to search for a single user or multiple users, with or without patient context, and send out an urgent priority message (aka "page") from the app and Vina console. Need single user or "multiple users". Per Vocera they can do single user or... -
DND: Pages breakthru device focus mode
Focus Mode: Ugent Pages can Break Through Focus Mode (always get pages regardless of focus mode selected)