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Vocera Edge Voice report that will list all phone calls at a facility
Please provide a voice report with the following data: Total number of calls per month going back one year # of long distance calls per month going back one year # of local calls per month going back one year Average length of calls per month goin...0 Clarification requested
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Automated notification from a meditech consult order
We would like to know if there is a way to have an automated notification when a meditech consult order is placed for PT,OT, and SLP. This would facilitate the therapists knowing what new evaluations would have to be taken care on that day or the ...0 Clarification requested
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Missed Call Forwarding for Care Roles
Allow the ability to set up missed call forwarding for specific care roles vs. individual users that claim the care role. This would ensure that missed call forwarding is accurate on a day to day basis and not be dependent on the user updating the...0
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Busy vs. Available Option
Users would like the action of Busy to deny calls, alerts, and alarms. Escalation path for alerts and alarms should bypass users care role if they are in a busy status. -
Search On-Call
Currently search is limited to only searching by contact names. Having the ability to search for on-calls instead of scrolling through the departments then looking for the on-call would make it much faster for staff to find an on-call -
Add Vocera extensions entirely through Enterprise Manager
Vocera extensions are added in enterprise manager but also need to be added to a regex file by the Vocera Edge Telecom Team to work properly. This all needs to be moved to Enterprise manager. Adding the extension or range in enterprise manager wou... -
Manage Alerts, and ADT Mappings through Enterprise Manager
Alerts and ADT mappings are managed through csv files that are uploaded to Vocera by Vocera Integrations team. This makes it easy to make mistakes and needs Vocera Integrations team involved to make any quick changes. Adding this to enterprise man... -
QGenda Integration with On-Call Preferences
On-Call is being sent from Qgenda to Vocera Edge but on-call preferences are not. Physicians are being called when they prefer to be paged. There needs to be an integration between Qgenda on-call preferences and Vocera Contact Preferences (coming ... -
RTLS Alerts
Have a BLE connection to MIST APs. Alerts could be sent based off of location (ex. Patient falling. Send alert to closest staff). Also turn on and off nurse call alerts based off of BLE (send message back to middleware which sends to Rauland). -
Conference Calling
We have translators that need to be conference in with clinical staff using iPhones with Vocera Edge. We need the ability to conference call. Currently you can only perform an assisted or blind transfer.