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Edge Care Role forwarding - missed call visibility
As a Caregiver receiving calls through Care Role Forwarding, I would like to be notified when the call had to be forwarded to an alternate location in cases where the caregiver does not answer the Edge mobile device or BYOD. This can be a passive ... -
Customer using Vocera Edge on the same phone as EPIC Rover/Abridge ambient listening.
The issue that we are facing is that when Ambient listening is running, an incoming alert from Vocera disrupts the listening session. Investigate means to achieve one or both the following. Reduce critically of alerts to prevent Ambient listenin... -
Custom Ringtones
We would like the ability for users to set their own ringtones in the Edge app. This will help the users determine easier when its their phone rinigng and who might be calling if they can set ringtones for contacts as well. Right now they all soun... -
Hide or remove Select All button in Browse Groups on Mobile
When on IOS or Android mobile Vocera Edge Comms can we remove the Select All button from, Choose Recipients, Browse Groups? The Select All button feature only selects the first 200+ users loaded within the results window (not all users), can be mi... -
Request for DID Line Management and Extension Availability Reporting Enhancements
I would like to request guidance and/or propose a potential enhancement within the Vocera Edge application related to DID line management and extension availability reporting. Currently, DID lines are automatically assigned to users through Clinic... -
Edge Analytics : Report to view Code Blue alerts for Specific Role or Multiple Users
The user has requested a new Edge Analytics report that specifically displays Code Blue alerts filtered by individual care roles or multiple users. Currently, the existing report “External Alerts” allows visibility for only a single user at a time... -
Add Cross-Site Options to Edge
In Vocera Voice when building a group, there are Cross-Site Options where you can enable/disable Offsite Broadcasts, Calls, and Messaging. These Cross-Site Options in Voice can serve as a filter for the alerts sent by Engage and block delivery to ... -
Enhancement Request – Concurrent Transaction Handling for CRE Changes
During testing of the voice system extension cutover process, we encountered save errors when multiple system administrators attempted to assign Care Role Extensions (CREs) simultaneously for different care roles/locations in Edge. Following revie... -
Edge Message Alert Priority
Created by: jeff.shufeldt@stryker.com Type: Supportability product Idea/Enhancement Reason: Today, Edge defaults the message priority as medium and this can't be changed globally by the sys admin. Medium equates to High on the voice side and this ...
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Allow users to favorite unit and role assignment options.
During the role assignment workflow in Edge, large facilities who rely heavily on non-care team role assignments are presented with long list of units, departments and roles to scroll through in Edge. Vocera Edge should allow users to favorite dep...Planned
