I've been working closely with the inpatient resident team at my site, and this would add extreme value to their workflow. Since coverage often shifts depending on the time of day, it would be very useful to set parameters on when calls should be forwarded.

For example, if I am the Intern covering from 7a-3p, but then handoff my patients to the night team after 3p, I would only then want to start forwarding calls made to the Intern A group/role once I am no longer responsible for those patients. This eliminates nursing staff having to remember to call a different team after a certain hour, rather they can continue calling the same role, but the system will do the forwarding work for them.

This would be extremely useful. I have struggled with a number of groups who are open 24/7. During business hours they have someone working at a desk and computer where they will take calls. Outside of regular business hours, the staff work solely off of their Voceras. So I have to let all hospital staff know to call "X" during business hours but call something else in the evenings or weekends.