Currently when message is received, the Smartbadge will sound a kerplunk alert even the user is in DND regardless of the priority of the message is normal, high or urgent. Normal priority alerts should not sound a kerplunk on the smartbadge when the user is in DND mode. While High/Urgent message should break DND and sound an alert to notify the smartbadge user.

The sound can be disruptive if a user is on DND mode.