Customize Overall Rating Wording

Partner: Marin General Hospital
Requested by:  Exec. Director of Patient Experience,  Anna Sellenriek

Details:  Marin would like to customize the "overall experience" dashboard/census wording.  They would like the medium rating to be more positive than "average".  The nursing leaders said that the "average" response is discouraging.

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  • Nov 26 2019
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