Engage 7.2x - Unit Level Groups

We want to see Unit Level Group buckets in Engage, which can take references to group names directly from Vocera. We want to have a 1:M relationship per bucket, which can then feed the list of groups into the "Send Message" portion of a Vocera message.


This workflow is useful when we have multiple groups we need to send stuff to for a single event using a single rule.


For example, Staff Assist, we want to send to charge nurse, ANM, auxiliary groups that help out during these calls, in addition to folks that are assigned. Currently we can only do 1:1 for Vocera groups as unit level group buckets. So with this specific problem we would have to create at least 3-4 rules to make it all work and use up 3-4 buckets. That is a waste of time, especially because the ManageUnitAlertGroups workflow is not really a good UI to work with.

  • Guest
  • Jan 10 2025
  • Clarification requested
  • Attach files
  • Guest commented
    7 Jan 11:49pm

    Hi Jeff,

    It would help for sure, as long as your traversing the sub groups in the nested groups to find all the participants(up to 5 levels deep).


  • Admin
    Jeff Prentice commented
    4 Jan 07:21pm

    Hey Hiren,

    Could we deliver to the group hierarchy including the nested groups which would include all of the sub members to solve the same problem?

    Thanks,

    Jeff