paging goodbye prompt

When a user calls through the telephony server for someone that is listed in the Vocera system, who is not available & has a pager entered into their profile in Vocera - and is prompted if they want to page the person back to a telephone number. The caller enters then their callback number.

Once our phone system completes the page we receive by playing a busy signal. After a few seconds Vocera will just hang up with no prompts to the caller.
Shouldn't there be a prompt from Vocera instead of just hanging up? Example: "Would you like to call someone else?" or at the very least say "Goodbye"?

Submitted on behalf of
Hennepin County Medical Center
  • Mark Graham
  • Feb 1 2020
  • Will not do
  • Attach files
  • +2