For users in Global site, calculate stats based on location of the call/device use instead of site of user.

We are requesting that for users in Global site that statistics calculated in Analytics (example: Voice Index) be calculated based off of the site from which the call, login, or device use was occurring for that user rather than calculating the stats based off the site bin in which that user exists.


This way, in an enterprise with many Global users that work at multiple sites, there will be a clear picture of site-by-site use data.

  • Guest
  • Jul 9 2024
  • Attach files