Last night I got a notification from a missed call in Vocera.
If we are off site we cannot receive the call since we are off network, but we still get an alert that a call was missed. Is it possible to stop the alert you get when you miss a call?
The scenarios we discussed were:
1 – We cannot receive call if we are not on site, so we miss them, but we get an alert … if urgent, the sender would likely send an alert
2 – When we are on site, if we miss a call, we would see the missed call notification … so is the alert necessary?
I am supposing that in case 1, the alert would serve to let me know that Pamela tried to reach me.
If she left a voice mail, I would see that, but not be able to check it until I was back on site.
Our concern is, as we move more people on to the system, will this alert become an annoyance to them.