Differentiation of lock screen notifications between messages and clinical alerts

We want to be able to selectively show lock screen notifications for only the Clinical Alerts sent from our Engage Integration.

Use case:

We have nurses that are really busy and assigned to multiple rooms. When a clinical notification comes in, they want to see a quick summary and notification text so that they don't have to tap into the phone and open up the app. While it is important to have this, we also want to differentiate between these kinds of notifications and normal text messages received. We do not want text message text to be shown on the lock screen. We want the ability to set this up server-side for all users as well.

  • Guest
  • Oct 11 2023
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