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Staff Assignment organize by availability
When in staff assignment on web console, users would like the option to organize the list of staff names within a department to put available users (green) first, also alphabetized. All available or logged in users first, for easy access to call/m...1
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Load Balancing built into VSP nodes
Don't depend on customer implemented Load Balancing. Build it into base VSP product.0
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Use embedded database for both cluster nodes
By default have an internal database shared by both cluster nodes for VSP like Vocera Voice -
Add a status screen on VSP as on Vocera Voice
There is no status screen like Vocera Voice. Add Cluster status, messages flowing (including source/destination), system status, Any Voice integration status/issues, etc. -
MFA with DUO
MFA security is really really really needed. -
Call flow design built into database
rather than using 3rd party tools, it would be nice to build within the database and generate a visual of the call flows, should also print this visual This would make design much easier, and help customers with a visual for call flow clean up and...0
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Icon for disabled users in Platform 6
We have been informed users should not be deleted in P6, just disable the profiles, so why did you not make a visible way for admins to see which profiles were disabled? Only way to see that is to open each profile or export users to see. Can a st...0
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Temporary user profiles in Platform 6
Why did you remove the temporary user check box in Platform 6? This was a very useful feature for students etc who will only be working for a set date range. It eliminated the need for the admin to remember each time someone left, to delete their ... -
Timestamp for older messages
Children's Hospital of the King's Daughters would like to see a Vina timestamp for messages older than one day. Right now, they just show the date.0
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Enable functionality for Calling Party ID from PBX/CUCM
CUCM passes Remote party ID or calling/called number information to Vina. Request is to enable functionality for that ID to show on caller ID on vina device. Example. Cell phone 555-1111 calls CUCM desk phone who transfers to user on Vina. We want...