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Allow tiered admins to view all groups, regardless of site, using one login, rather than one for each site
Currently, I manage 4 sites going on 5 that are all part of one healthcare system. We have regional employees who are tiered administrators for more than one of the sites. As Vocera stands now, I have to create a profile for the Tiered...0
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Changing tone played on the calling badge when an emergency broadcast is initiated
It would be useful to have a setting so that a different type of chime is played for the initiator of the emergency broadast. When a user initiates an emergency broadcast, the calling badge plays the new_party.wav sound file before the mic goes li...0
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use voice commands to configure group forwarding
Several of our groups want to be able to forward call s to their personal mobile if they are off sight, but only short term. Using voice commands to configure group forwarding would allow this to happen in real time as opposed to having to access ...0
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Vocera Voice availability status needs to be available on Engage
When a user is on a phone call, the availability status(ie on a phone call) should be reflected on Engage side for smarter rules. Users on a phone call that is urgent shouldn't be interrupted, we'd automatically escalate past them to the next memb...0
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Show Facility Information when Groups has the same naming convention per facility
Scenario: When end user tries to call or search a group for example Non Chemo Technician . He/she cannot identify which facility to choose. In our organization we have three different location/ facility that has a Non Chemo technician at a pharmac...1
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Dashboard for Vocera Servers Status
I would like to see a Vocera Dashboard that would show all of the servers status, number of user's currently logged into a console, some statistics (To Be Determined) for each server & server uptime. With the number of...0
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From Admin console, allow login as" a particular user into the User Console"
Sometimes an administrator needs to see a User's configuration via the User Console. It would be nice to be able to do this from the Admin console through some "login as" button. This is not a badge login, but a User Console login. There you could...0
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Use custom ringtones in VCS app
Users would like to be able to set custom tones for chat/alert/voice in the VCS app, rather than just the 9 default tones.0 Will not do
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Tiered Administration Audit Report - Column Addition
The Tiered Administration Audit Report could use an addition in the form of 'Field Modified' for the 'Modified Entity'. For example, this can include changes to the ASN field, the desk number field, and other parameters. One can then r...0 Will not do
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Text Messaging Report
There is a VMI report, but no text message reports when text is generated from the user console. Would like to add a report that includes recipient, sender, time-frame, message status, and response.0 Already exists