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Allow tiered admins to view all groups, regardless of site, using one login, rather than one for each site
Currently, I manage 4 sites going on 5 that are all part of one healthcare system. We have regional employees who are tiered administrators for more than one of the sites. As Vocera stands now, I have to create a profile for the Tiered...0
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Changing tone played on the calling badge when an emergency broadcast is initiated
It would be useful to have a setting so that a different type of chime is played for the initiator of the emergency broadast. When a user initiates an emergency broadcast, the calling badge plays the new_party.wav sound file before the mic goes li...0
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Vocera Edge user can be reached by shared device extension on their BYOD
I know not recommended workflow but we have users who have to be both BYOD and shared device users based on their role or function for the day. It would be very helpful to enable a user, when on their BYOD, to also receive calls that were sent to ...0 Planned
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Enable integration with call recording software
Requesting Vocera Edge integration with third-party call recording software. To date, no call recording integration has been officially tested with Edge, but it would be beneficial to be able to monitor, record, and review user calls using a teste...0
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Show Enabled or Disabled on main Users screen list
Show whether the account is enabled or disabled(checkbox in profile) on the list of users, without going into their profile.0
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make locations searchable
For example, we get a call from 5 West, we need to find what is currently setup in Engage rules, then troubleshoot from there. So we would search for 5W in the search bar. -
Display or Call Care Role
Currently when searching for a Care Role, users have to click on the information icon to bring up the extension information. This is not intuitive for users as most click on the Care Role itself and it returns 'No contact methods for this contact'...0
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Checkbox for Role to enable auto unassign at logout.
Feature to add a checkbox to roles next to "add to care team" checkbox as an option. The idea would be that the Role would be forced to auto unassign from the user assigned to it in case the user forgets or never unassigns themselves from set role...0
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Badge/mobile last used report without the Notes field
Can the Asset Tracking: Badge/Mobile Last Used report be generated/scheduled without including the Notes field. We would like to auto send this report to our Vocera using areas twice a week, but the Notes field is not needed and makes the report l...0
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Ability to have My Units/Favorite a Nursing Unit
Ability to favorite or add "My Nursing Units" similar to functionality for "My Groups". At a large facility, it is very cumbersome to constantly scroll to find the unit in contacts by nursing unit. These Nursing Units could show pinned to the top ...0 Clarification requested