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Access to Vina upload logs
While attempting to troubleshoot issues provided by our end users, many times they are unable to provide us with necessary details to assist. Items like the Name/IP/MAC address of the phone that was used, a more accurate time of when an issue occu...0
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Ability for Administrators to logout users from the Device Monitor Dashboard
We are only allowed a certain number of logins at any given time. Users have forgotten to logout after their shift and are still logged into the device. Administrators should be able to click on the user in question and log the user out. Our facil...1
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Display 87 number without having to right click
ACPs want the ability to display 87 numbers of users without having to right-click to see them.1 Will not do
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Allow Tiered Admins to add groups to users in the add or edit of users
The system admins can add groups to users without exiting a user. A tiered admin can not do this with out going out and into groups and then adding the members to the group. It would be easier for tiered admins to also be able to add the groups wh...0
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Display users that are online first and alphabetical in Staff assignment
We would like for users that are logged into Vina (green status) to be displayed first and in alphabetical on top of the users of that unit in Staff assignment screen. please see attached. This will allow the ACP to identify and find the 87xxxxx e... -
Unanswered calls at user level to forward to location set in profile. (Nursing Unit main desk phone)
We do not want clinical calls going unanswered. If a clinical staff has set a nursing unit as a location in their profile, all unanswered calls made to that user will go to the front desk of that nursing unit set in their profile. This is separate... -
Platform Group direct link to User Information
As a Vocera system administrator, we would like to directly link to a user's profile from the group. This will facilitate ease of navigation of the platform and save time for administrators currently needed to toggle back and forth.0
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Vocera Platform - Add Group Type Indicator to Select Groups Popup Window
I have a some coworkers who assist with adding users to the system. I often am asked how are they supposed to tell which is a department, permanent group, or temporary group when adding group membership to a user? If they don't know then they have...0
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Vocera Platform - Hide Contacts Phone Number
We would like to be able to add physicians (who do not have a profile) to the Vocera Platform Contacts, however, the physicians do not want their phone numbers visible. When a user calls a contact entry the phone number displays on the V5000 Smart... -
Vocera Platform - Add Notes Section to Edit Contact Form
I'd like to suggest adding a notes section to the Edit Contact form in the Vocera Platform. I think the ability to add notes to Contacts would be useful in some situations.