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Add a column to the “external alerts report” that show what role was a particular person assigned to when they received Alerts
The "external alerts report" tells me what type of alerts are received but does not indicate the role the user was assigned to when they received the alert. Users could then refer to the "Historical Indirect Assignment Report" to confirm if the us...0
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functionality where a user can remove themselves from a group chat.
create functionality where a user can remove themselves from a group chat.1 Planned
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Mark All Messages in Inbox as "Read" at Once
Initially requested from The Christ Hospital, customers should be able to mark all Unread Inbox messages as Read at once. There is currently an option to "Delete All" so it doesn't seem to be much of a patient safety issue for there to be a "Read ...0
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Set CUCMSync to alert when it cannot contact the CUCM publisher
When CUCMSync loses a handful of pings to the CUCM Publisher, it silently loses its connection. Even if the CUCM Publisher reestablished connectivity, CUCMSync fails to auto reconnect. Manual intervention is required to reconnect CUCM Sync to the ...0
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Allow Use of Same MRN for Patient Across Multiple Facilities
Our system only supports one MRN per facility for each EMPI. This means that a patient cannot visit another facility under the same customer and have the same Medical Record Number from the other facility. This Enhancement Request is created to re... -
Addition of a Unique ID on all Edge Analytics Voice Detail Reports.
Customers sometimes extract data from Edge Analytics (PTA) to build out a usable dashboard of useable information. There is not a single identifier across all the different detail reports. Many of the reports have good information on them, but tha... -
BYOD configuration for T-Mobile Networks
BCH is requesting a BYOD configuration that allows Edge to leverage the T-Mobile 5G data stream when it’s available/detected. This would allow BYOD devices to use the same network as their shared devices.1 Clarification requested
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Include External ID in Contact CSV Export file
I'm attempting to make some updates to our contact list but the download of master file does not include the external ID, preventing the file from being able to be updated and uploaded. In Enterprise Manager, I go to Configuration, then Contacts. ...0
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Individual Contact Directory
Ability to have individual contact directory's based off of each user. Ex. Add a contact to the directory and it only shows for that user. It also follows that user no matter what phone they log into. Individual's contact directory is deleted upon...0
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request for soft purge of the patient list once a month or every 30 days
UCSD client move forward with the BYOD program, User request for soft purge of the patient list once a month or every 30 days .There were instances of Hard purge done for Messages for different client but soft purge was not done before.0 Clarification requested