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Report on Instant Conference that were initiated and recieved
Would like to have a report that shows who initiated an Instant Conference and who received them.0
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transfer call on Vina Console
ACPs are requesting the ability to receive a call from Cisco deskphone that is associated to Vina Console (Enable Console Phone) to have ability to transfer call on desktop application.0
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Option to Transfer a Call without having to enter PIN during a call
Currently a User can answer a call when you have timed out in Vina. Then if you answer the call, and need to transfer that call, you need to enter the PIN, then complete the transfer workflow. Request to enable the transfer feature without having ...0
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Home Screen always first to display on app
Currently on the Vina app when staff open the app, the screen that appears is the last screen they used before leaving. It would be helpful visually if the first screen to appear was the same one (Home screen) every time. It would give a consisten...2
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Request for a notification or visual indication that the transfer of a Vina call was successful.
When transferring calls, there is no visual indication stating that 'Transfer was successful' . Request for a notification or some visual indication that the call was transferred successfully. Hospital staff are reporting they think the call has ... -
Create a log entry that states "Badge powered down"
We had an issue where a badge was powered down while in DND mode and then logged out by the system after 18 hrs of inactivity. In reporting (VRS/Analytics) it's displayed as the user came out of DND to log out. This is not the case. If "Badge powe...0
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Tier-Admin report - imported changes need to include admin name
The (hopefully fixed in 4.3 SP3) Tiered Admin report shows the admin that made an imported change, but not what those changes were.So when looking through for changes, there is no way to track who may have changed a group/users etc if it was ...0 Will not do
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Shortcut Acess to VMP Templates
It would be very benificial if we could call a template from the API information provided. We have a couple cases where a shortcut on a desktop could make a quick way to send a code blue or a code violet (violent patient) to security in just a cou...0
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Clear Plastic Demo B2000 and B3000 Badges
It would be great to have a B2 and B3 badge that have clear plastic as demos. With high loss and departments paying for their own stock it would be great to have these badges to use in orientation and training. I currently ask staff ho...0 Will not do
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Call Reports for 'User Activity Report' - Slow
I would like to see the time to run 'Call Reports - User Activity' speed up. We are finding this report a very common report managers/supervisors request for their departments. Reports run are very slow compared to most of the reports in the repor...0 Will not do