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Ancillary department alerts need a way to contact staff assigned to room from the alert.
When Respiratory Therapy gets an alert, 'RT Call Me' for instance, previously we could see within the alert, all staff that were assigned to the room and RT could call or message them from the alert. Since the alert is not going to the staff assig...0
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Ability to search by phone number in Staff Directory
In Engage we were able to search for the phone number to see who was working with a specific phone today and send them a message or call them directly from Engage. For any facility like ours that has dedicated numbers for things like charge phones... -
Ability to see phone number assigned to a staff member in Staff Directory.
In the Staff Directory in Engage, it used to be possible to see the phone number of the person you were looking for after searching for them. Some sites may not want this so it could be a system setting to choose to show the number or not because ... -
Display where in Vina you are in Chrome tab
When duplicating Chrome windows, It does not distinguish on the Chrome tab where you are in the Vina Console. ACPs jump between Vina and Staff Assignment frequently.1
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Scroll bar not visible, scrolling not intuitive in status window on Vina Console
Can we improve the contrast on the drop down menu in Status. Feedback from users is that it's not obvious that the dropdown window is scroll-able. the scroll bar is very hard to see: -
Configure "PatientID" for Deep link Hyperlink
Current Vocera Deeplink URL is set to include MRN as patientID for context. PatientID needed by Epic is not MRN, but a different record item defined as 'patientid' included in the HL7. Vocera needs to change the configuration to replace the curren...5
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Add counter to Search Dividers
A counter on each divider to show the number of results for each would help alleviate any confusion if the different categories like groups, roles etc are collapsed and not expanded. -
Calls received under 'Vocera' ID does not have incoming or outgoing indications for the call
Call history should have incoming or outgoing indicators on the home page to make it more clear for users that receive a lot of calls. -
The platform should have a separate icon/bubble for 'New Call' function
Having the 'New Call' function hidden under an chat/conversation bubble is confusing. There should be two icons, one for call and another for chat, just like the app. -
Move User Search Bar above the Context Bar.
Have the User search bar above the Context entry. It should be intuitive that a new call or text has the recipient search at the top, then the message context and then the message paragraph. A lot of users type the user into the context entry, it'...