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care roles attached to a team
We want to to add association while we are building the care role. Currently system is requiring us to save first then EDIT. Can we change this? 2. We want test/prod to communicate. For example I should be able to build everything in test and push...0
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Need ability to force Vina text messages to "Break Through" silenced phone
Within iOS, there is a Vina setting called “Always Deliver Immediately. Critical alerts appear on the lock screen and play a sound even if a Focus is on or iPhone is muted”. This appeared to allow us to send messages as “critical” and have that ov...0
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Allow Android users to toggle "Silent Notifications" off
I wanted to give you an update on this case. The "silent" notification that occurs is coming from our app, and it tells the user this is happening (so that they are aware of it). It is a designed feature. This feature can be helpful so that you do... -
A report that will track changes
A report that will track changes made to users, groups, devices, templates, VMP On Call, Escalation, etc and who made the changes. This report would be used by Admin to trouble shoot issues that arise from changes.0 Will not do
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Edge extension forwarding to mobile - remove the error part of recording
The first part of "Unable to connect your call - please wait while we forward your call" is deceiving. Users will hang up before the "please wait while we forward your call"1 Already exists
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Option to limit number of role members
Ability to set an upper limit on how many people in a role can join a group. For example: if Person A joins a group and the Person B joins the same group then Person A will be logged out or removed from the group.0
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Configureable automatic sign-out of a temporary groups after 24hours.
Add the option to automatically sign-out of temporary groups after 24hours. Maybe a checkbox with timing options. -
Enhance the ability to find users in other departments in Vina - Case 421163
Please see tech support case 421163 for details on this request from University of Maryland Medical Center.0
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Bulk management of Favorites via Enterprise Manager
It would be nice to be able to manage Favorites globally and for individual users via Enterprise Manager. A bulk import or export CSV would be very helpful in managing this, vs. database updates which only certain individuals should be doing. -
Make disabled users a different color or don't display them unless a toggle is switched
It is currently not possible to know if the account is disabled or enabled form the "All users" screen0