The Valley Hospital: Call Forwarding Enhancement Request

When using the call forwarding feature, many users include a dash or space when entering a forwarding number. This error results in dropped calls. We have provided staff education on the proper use of this feature.

In addition, we would like to submit an enhancement request to allow Vocera to recognize a dash or space when added to an extension.

  • Guest
  • Sep 13 2023
  • Clarification requested
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  • Admin
    Blake Fasching commented
    October 31, 2023 18:30

    Hi Tom, could you please share a bit more information. Is the number being set in the user profile and/or Enterprise Manager?

    thanks,

    Blake

  • Guest commented
    September 13, 2023 21:02

    Attaching screen shot provided