The Valley Hospital: Call Forwarding Enhancement Request

When using the call forwarding feature, many users include a dash or space when entering a forwarding number. This error results in dropped calls. We have provided staff education on the proper use of this feature.

In addition, we would like to submit an enhancement request to allow Vocera to recognize a dash or space when added to an extension.

  • Guest
  • Sep 13 2023
  • Clarification requested
Edge / Edge
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  • Admin
    Blake Fasching commented
    31 Oct, 2023 06:30pm

    Hi Tom, could you please share a bit more information. Is the number being set in the user profile and/or Enterprise Manager?

    thanks,

    Blake

  • Guest commented
    13 Sep, 2023 09:02pm

    Attaching screen shot provided