Engage rules check all users in a level before escalating to the next level.

We would like alarms to escalate to the next level after checking the status of all users in the level, not just after checking the first response.

Currently if there are multiple people in a level, if one is in DND or not available, Engage will immediately escalate to the next level without giving the second user in the level the message.

  • Guest
  • Sep 13 2022
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