Customize what the badge displays on incoming calls to groups

Currently if a call or broadcast goes to a group the badge displays the caller information on recipient badges. In cases where you want the recipients to be able to identify which group is being called or broadcasted to this does not work. Can there be an option in the admin console that will control the behavior of the display screen allowing for the admin to decide if the caller information or called group information, or a combination of both, is displayed?

  • Guest
  • Feb 1 2020
  • Already exists
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  • Admin
    Mike Ryker commented
    13 Mar, 2021 12:53am

    Announcing the name of the called group is an option that can be set on a system-wide level or customized per user.

  • +2