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Add "Increase/Decrease Volume", "Enable DND ..." and "Accept/Decline" to Learn commands
While observing staff using Sync badges I observed the Genie having difficulty understanding staff using these commands due to their accent. They had used "Learn commands/more commands .." for the commands currently offered. Their were frustrated ... -
VSTG Enhancement – Graceful Handling of DTMF During SIP Call Termination
The Vocera telephony gateway (VSTG) can experience a component crash/reset when a dual-tone multi-frequency (DTMF) event is received at approximately the same time as a SIP BYE for the same call. Related support cases: 00515169, 00526703, 00576285...Will not do
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Genie Automatic Response Option
UT Southwestern would like the genie to respond with "This group is not in our database" when a user says call a certain group that doesnt exist instead of "I did not understand." This can be deceiving to the end user thinking it is a speech recog... -
Addition of Voice Command to delete all messages from a badge
On sites where the users receive a lot of Nurse calls or Clinical alerts the messages rapidly build up their badge. Currently they need to be removed one by one. The addition of the commands "Delete all Messages' and "Delete All Read Messages" wou...Already exists
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Reminder to log into groups
See the below idea request from Ballad Health: This feature could be toggled on with a badge property or setting in the admin console so that it would not have to be present at all facilities. This feature would ask the following question after a ... -
Import - Remove/Update Groups for Users
I have a list of over 100 staff who need to be removed from various groups. They are not terminated, they are currently inactive users (in an inactive site) and need to be removed from all associated active groups. There currently is not a way to ... -
Panic Broadcast Location Updates
We would like any user that is a recipient of a panic broadcast that is on a Vocera badge to receive location updates from the caller's location. We would like the location to update as the caller changes location to automatically send the new loc...Planned
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Add 'Doctor' checkbox option in Platform Address Book/Contacts
Add a 'Doctor' prefix checkbox to Platform Contacts like available in User's providing 'Doctor first/last name' for a first/last name that is in Contacts.Will not do
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Call Back as Learned Command inconjuction with Nursecall
When the RN receives a call from the Patients room the Vocera genie requires 3 responses “Call Back”, ”Yes” or “No. The end users are having a difficult time getting the Genie to respond to Call Back. What we would like to know is, if we can get “...Will not do
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Panic button to also notify via call/email
It would be helpful to have the Panic Button notification be able to also notify via call or email. This would be to notify Administration team members and a 3rd party security team whenever a Panic broadcast is issued, alerting them of a potentia...
