Request for music or some sound, instead of complete silence, to indicate the call is still active while on Hold.

Currently, when you are put on hold in Vina, there is silence while you wait.

Sometimes there is an initial voice that says "please hold", but sometimes it is not heard, then there is complete silence.

Request for music or some sound, instead of complete silence, to indicate the call is still active while on Hold.

  • Erin Maruoka
  • Apr 12 2021
  • Planned
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  • Admin
    Mark Lichman commented
    27 Apr, 2021 04:01pm

    A tone will be added as of platform 6.4.0, summer 2021 release