Calling First Name and Department - System should also look at the Alternate Spoken Names

Currently when users are calling someone by first name & department its only searching the user profile's first name and last name and not the alternate spoken names.  This is quite a challenge as our hospital is very diverse and to encourage staff to use Vocera this is a helpful tool for them which makes them want to use Vocera.  However, it doesn't work well if you have ASN's.  Unfortunately with a large DB over 2900 it would be messy to change all the ASN's to the First name, Last name (Vise versa) locations.  It will also be a huge challenge with DB maintenance.

  • Nicole G
  • Jan 31 2020
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  • Jon Berndtson commented
    September 24, 2020 15:47

    Is there any update on this idea at all? I had placed this idea previously as well, but did not receive any feedback. We tend to get a lot of requests for this for our badge users.

  • +2