Vocera App - Missed Call Status

When Voice calls are made using the Vocera App off site, the call log history displays the call as a "Missed Call" even when the call has been successfully connected.

Please can this status reflect the correct Status in the call log history ie:

Successful Connection = "Off Site Call"

Unsuccessfull Connection = "Off Site Missed Call"

  • Hemina Mistry
  • May 7 2020
  • Completed
Voice Service
  • May 15, 2020

    Admin response

    In Voice Server 5.3.3 the "missed call" log will no longer appear in cases where the call was forwarded via the "forward while offline" or "forward all calls" options.

  • Attach files
  • Hemina Mistry commented
    May 18, 2020 10:00

    Dear Admin Team,

    Thank you for the response.

    Please confirm if the new status will be as per the suggestion detailed on the idea.

    Thank you.

    Kind Regards,

    Hemina

    ×

    Attachments Open full size

Related ideas