[Observability] Vocera Service critical file(s) observability

Use case: When a sufficiently large enterprise that uses Vocera Voice and has infrastructure protection components, they'll undoubtedly use scanners for malicious files. While it is true that you can add exclusion rules, sometimes misconfigurations can cause unneeded failovers. This is not a good look in terms of system stability for Vocera.

On windows you can do file handle check to see if the file handle is open by another process.


We can add sys internals tool handle.exe on our servers in order to make sure that this works for Vocera. This will be great for troubleshooting for customer support.

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  • May 13 2024
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