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A report that will track changes
A report that will track changes made to users, groups, devices, templates, VMP On Call, Escalation, etc and who made the changes. This report would be used by Admin to trouble shoot issues that arise from changes.0 Will not do
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Lock the domain in the Vina app
My college told me they once had the ability to lock the domain within the Vina app however, after an update this past summer they were no longer able to do so. They would like this so that a user cannot accidentally open the domain and change it,...0
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Export a Device List CSV from Enterprise Manager
It would be very helpful for customers/support to be able to export a CSV with info from org-services database with device IDs, app version, network and device info, last logged in user, timestamp etc.1 Already exists
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Add ability server-side or client side(admin console, vcs, badge) to close a broadcast
When a user initiates broadcast but doesn't end it, it causes issues for someone else that wants to broadcast to the same group. Retraining only goes so far, as it is hard to identify who the broadcasting user is in the first place. We want a feat...0
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care roles attached to a team
We want to to add association while we are building the care role. Currently system is requiring us to save first then EDIT. Can we change this? 2. We want test/prod to communicate. For example I should be able to build everything in test and push...0
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Need ability to force Vina text messages to "Break Through" silenced phone
Within iOS, there is a Vina setting called “Always Deliver Immediately. Critical alerts appear on the lock screen and play a sound even if a Focus is on or iPhone is muted”. This appeared to allow us to send messages as “critical” and have that ov...0
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Allow Android users to toggle "Silent Notifications" off
I wanted to give you an update on this case. The "silent" notification that occurs is coming from our app, and it tells the user this is happening (so that they are aware of it). It is a designed feature. This feature can be helpful so that you do... -
Allow "Hide Forwarded Number" to be set Globally
We can currently check "Hide Forwarded Number" on a per user bases, I would like to be able to set this globally and apply to all users.1 Already exists
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Edge extension forwarding to mobile - remove the error part of recording
The first part of "Unable to connect your call - please wait while we forward your call" is deceiving. Users will hang up before the "please wait while we forward your call" -
Option to limit number of role members
Ability to set an upper limit on how many people in a role can join a group. For example: if Person A joins a group and the Person B joins the same group then Person A will be logged out or removed from the group.0