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Vocera Edge : Call-back on a missed call fails
Client Scenario: Call Routing Behavior The client reported an issue with call routing behavior when calls are forwarded from the front desk to caregivers. Specifically, when a call from a specific unit (e.g., LAB) is transferred to a caregiver (e....0 Planned
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Staff Assignment History Report
In Platform 6 Web console in the My Workflow there is the ability to go into Assignment History to troubleshoot clinical events. Since the assignment information is retrievable, why not create a report in Analytics that looks at departments with d...1
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Change call forwarding settings automictically during set times/shifts
The ability to set call forwarding options automatically utilizing shifts/time stamps would allow customers additional flexibility to meet their needs. An example would be having no forwarding between 7:00 AM to 4:00 PM, but during after hours hav...1
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Conference Caller" ID"
Can the name of the caller who activates the conference (push to talk) blinks alternately with the conference name? Currently the name of person who activates the conference flashes briefly then switches to the conference name which blinks, s...0
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Calling a badge
It would be nice if there was a way to call a badge itself. I have a lot of department that seem to have travelling badges and they would like to be able to call a badge at live time to see who is using it.0
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Repairable Out-of-Warranty B3000?
We have a few B3000 that are out of warranty with cracked cases or button issues. It looks like the cases can be disassemble where the B2000's could not. It would be great if we could send in badges with minor issues for repair/rebuild (ie: button...0 Will not do
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Broadcast/Calls Reports separating Urgent from Non-Urgent
I would like to see reports that would separate standard broadcast/calls from Urgent Broadcast/calls so we can see the usage of both priorities. I created a report with Crystal Reports that retrieves the 'recresults' from the report ser... -
Create a message in-app to indicate to user they have invited more than the max on a group chat
Current state, there is nothing in-app to tell the user they have invited more than the max on a group chat. our current threshold is 30 people max and messages get sent to anyone past 30 but are delayed. Creating a message that indicates threshol...0
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Screen Protector
Ballad Health would like to see a screen protector developed to minimize scratching on the Sync Badge.0
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Add/Remove Conference in the Users profile in the admin console
When individual staff members change departments, currently adjustsments must be made in both the user account (to delete old group/add new group) and group account (add to new conference). It'd be nice if all adjustments could be made all a...0