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Unanswered calls at user level to forward to location set in profile. (Nursing Unit main desk phone)
We do not want clinical calls going unanswered. If a clinical staff has set a nursing unit as a location in their profile, all unanswered calls made to that user will go to the front desk of that nursing unit set in their profile. This is separate...1
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make Smart Badge able to take pics
staff at Norton Hospitals are requesting to be able to take pics with the smart badge and send them as texts. They want to be able to send them to outside numbers (vendors)0
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Genie Voice Verbiage for Users that are forwarded in Vina
Genie message confusing for forwarding workflow says 'forwarding to xxx' should instead state name of person being called is forwarding to, please hold to be connected. E.g. "Alyssa is forwarding to Erin…" OR just not state a message. -
Missed call due to (Location Service) in VCS NOT set to "Always On"
Its is really difficult to control how staff setup their smartphones before or change things after and can cause missed calls. It would be great to have a feature that can be controlled from VMP to either disregard or set all Smartphone clients th...1 Will not do
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Delete Integration Alerts while viewing the Alert
In Firmware Version 5.0.5.x you use to be able to tap on the integration alert and get the options for; Message, Read, Save and Delete. It would be nice to still be able to delete these alert messages while viewing by swiping or even just the opti...1 Already exists
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Validation for BCU Custom Properties
We would like to see the voice server badge configuration utility validate custom properties when saving the configuration. We ran into an issue where our B3000N badges would not pull the new custom property and upon further discovery noticed that...0
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Platform Group direct link to User Information
As a Vocera system administrator, we would like to directly link to a user's profile from the group. This will facilitate ease of navigation of the platform and save time for administrators currently needed to toggle back and forth.0
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Vocera Platform - PIN Reset Triggers Prompt on Smartbadge to Set PIN
When a user first logs into a V5000 Vocera Smartbadge they are prompted to create a PIN (if configured in platform). Admins can reset the PIN but have to enter in the new PIN on the Vocera Console. It would be great if when an admin clicks "Reset"...0
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Call Forwarding Options should include an option to NOT forward in some cases or times, such as if user is logged out. The current options always forward, and users may forget to turn forwarding off & on,and prefer caller to page or leave voicemail at tmes rather than always forward.
No description provided1 Already exists
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Vocera Platform - Add Group Type Indicator to Select Groups Popup Window
I have a some coworkers who assist with adding users to the system. I often am asked how are they supposed to tell which is a department, permanent group, or temporary group when adding group membership to a user? If they don't know then they have...