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Sync tool for Edge and Engage
A sync tool that can sync a customers test instance to their prod instance with sections to sync: Rules Groups Alerts Rooms this would help reduce the amount of time to recreate a process from test into prod and not miss a step.0
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Vocera Edge user can be reached by shared device extension on their BYOD
I know not recommended workflow but we have users who have to be both BYOD and shared device users based on their role or function for the day. It would be very helpful to enable a user, when on their BYOD, to also receive calls that were sent to ...0 Planned
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Dashboard for Vocera Servers Status
I would like to see a Vocera Dashboard that would show all of the servers status, number of user's currently logged into a console, some statistics (To Be Determined) for each server & server uptime. With the number of...0
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From Admin console, allow login as" a particular user into the User Console"
Sometimes an administrator needs to see a User's configuration via the User Console. It would be nice to be able to do this from the Admin console through some "login as" button. This is not a badge login, but a User Console login. There you could...0
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Use custom ringtones in VCS app
Users would like to be able to set custom tones for chat/alert/voice in the VCS app, rather than just the 9 default tones.0 Will not do
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Tiered Administration Audit Report - Column Addition
The Tiered Administration Audit Report could use an addition in the form of 'Field Modified' for the 'Modified Entity'. For example, this can include changes to the ASN field, the desk number field, and other parameters. One can then r...0 Will not do
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Text Messaging Report
There is a VMI report, but no text message reports when text is generated from the user console. Would like to add a report that includes recipient, sender, time-frame, message status, and response.0 Already exists
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Option to Deactivate the "All Contacts" Tab in the Nursing Unit Contacts Page
Description: When navigating to Contacts by Nursing Unit > All Contacts Tab, the page doesn't load efficiently due to the large volume of users. This can result in performance issues, and it’s unnecessary to load all users at once. Request: We ...0 Planned
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Ability to have My Units/Favorite a Nursing Unit
Ability to favorite or add "My Nursing Units" similar to functionality for "My Groups". At a large facility, it is very cumbersome to constantly scroll to find the unit in contacts by nursing unit. These Nursing Units could show pinned to the top ...0 Clarification requested
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Inventory Status data retention
Mercyhealth would like to see the Inventory Status report six-month data threshold expanded for additional data capture needs. Current limitation is for performance.0