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Use custom ringtones in VCS app
Users would like to be able to set custom tones for chat/alert/voice in the VCS app, rather than just the 9 default tones.0 Will not do
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Tiered Administration Audit Report - Column Addition
The Tiered Administration Audit Report could use an addition in the form of 'Field Modified' for the 'Modified Entity'. For example, this can include changes to the ASN field, the desk number field, and other parameters. One can then r...0 Will not do
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Text Messaging Report
There is a VMI report, but no text message reports when text is generated from the user console. Would like to add a report that includes recipient, sender, time-frame, message status, and response.0 Already exists
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Add a Vocera command to retrieve Label name on Mini badge
There is no screen and have to get IP address to find or lookup in Admin Console. It would help the user's know which badge they are using.0
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functionality where a user can remove themselves from a group chat.
create functionality where a user can remove themselves from a group chat.1 Planned
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'DND' to read name of user and location during Staff Assist on V5000. Same as C1000 process
It would be great if the V5000 process was the same as the C1000 during Staff assist 'Red Button'. Currently on the V5000 - you need to listen to duress audio, read screen for username, press 'DND' to hold audio, press 'Call button' give new comma...0
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Edge phone number automatically populated and set to hidden by default when app first logged into
Submitted on behalf of Justin Carnes at Mosaic Life Care for Support case 00505062: Recommended an enhancement to automatically populate the device phone number into the BYOD user's Edge account when first logged into the Edge Comms app. This woul...0
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For VMP VMI messages being delayed, do not deliver if beyond a certain point
We use escalations in our Engage system to deliver alerts and alarms. If an alert and alarm is already delayed in delivering to a user/group and the alert has already escalated, it makes no sense to deliver the alert/alarm after the fact. It only ...0
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Lower Volume of alert tone while phone is on a call
Our alerts use audile enunciate tones with the alerts. If our users are currently on a phone call, and an alert is send to their device, the alert is enunciated very loudly into their ear. For example, the user could be holding the phone up to the...1
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Vocera Staff Assignment
I would like to see the staff assignment information in a Mysql database on the active server where we can create a read only view of the information to prevent changes from being made but allow some staff to see the information. In addition...1