-
Available Extensions View/Report
It would be useful to have a view of available extensions within a DID range in order to better track and manage extension assignments - either a view/count in Enterprise Manager or an Edge Analytics report that lists ranges and available extensio...0
-
Improve Device List in Enterprise Manager with device presence vs. user presence
The Device List currently shows all devices where a given user was the last user and the User Presence column can make it appear that all these devices are "online". This can be confusing and might be better suited to only show the current device ...1
-
Vocera Edge Paging Issues with Pages coming from OR Causing delays in alerting.
Our PACU Unit has been having issues with receiving pages from the OR. When the OR sends the notification for closing up a patient sometimes the pages are coming to the Vocera device like it should and other times the notifications are coming thro...
0
Clarification requested
-
Report to determine if the user-initiated authentication externally or from On-prime network
When a user login to the Vocera Edge application the user needs a report to determine if the user-initiated authentication externally or from On-prime network0 Planned
-
Documentation describing EDGE Permissions Co-Dependencies
Better description in EDGE User documentation describing the EDGE Permission Co-Dependencies. When granting (Allow) to certain User or Care Role permissions, other permissions will also be set automatically to (Allow). Provide a list of permission...0 Planned
-
When browsing by care roles under contacts, would like to be able to start a group chat from that screen
When browsing from the contacts tab - when you pull up a group, you can start a group chat. You can also do so when you pull up a patient care team. However, if you browse by care role there is no option to start a group chat. This would be very u...0 Planned
-
Vocera Edge user can be reached by shared device extension on their BYOD
I know not recommended workflow but we have users who have to be both BYOD and shared device users based on their role or function for the day. It would be very helpful to enable a user, when on their BYOD, to also receive calls that were sent to ...0 Planned
-
Enable integration with call recording software
Requesting Vocera Edge integration with third-party call recording software. To date, no call recording integration has been officially tested with Edge, but it would be beneficial to be able to monitor, record, and review user calls using a teste... -
Display or Call Care Role
Currently when searching for a Care Role, users have to click on the information icon to bring up the extension information. This is not intuitive for users as most click on the Care Role itself and it returns 'No contact methods for this contact'...0
-
Ability to have My Units/Favorite a Nursing Unit
Ability to favorite or add "My Nursing Units" similar to functionality for "My Groups". At a large facility, it is very cumbersome to constantly scroll to find the unit in contacts by nursing unit. These Nursing Units could show pinned to the top ...0 Clarification requested