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The Valley Hospital: Call Forwarding Enhancement Request
When using the call forwarding feature, many users include a dash or space when entering a forwarding number. This error results in dropped calls. We have provided staff education on the proper use of this feature. In addition, we would like to ...2 Clarification requested
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Add support for AES128 JWE and AES128 HMAC encryption on Epic AppLink integrations
Epic has updated their recommendations for encrypting third-party integrations using an integration record (FDI). Epic recommends using more secure encryption algorithms than AES128 and has introduced encryption algorithms AES128 JWE and AES128 HM...0
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Choose to display Extension and/or DID
Hi. I was looking to see if there was an option to display only one internal number per facility. Currently when someone is beginning a call to a shared (hospital WIFI only) individual, they are prompted with two numbers, extension and DID. We dec...0
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Add Quality of Service marking support to enable voice traffic prioritization
QoS marking support will allow customers to implement traffic prioritization solutions to improve the quality and reliability of real-time communications through the Edge mobile app. Should allow local WLAN controller to recognize voice traffic an... -
Possible to have "hybrid" first and last name and job title fields?
I continue to get multiple requests per week to accommodate duplicate names, name changes, addition of middle initials, titles, etc. Is it possible to continue to populate these fields upon account creation but allow us to modify them in Enterpris...1 Clarification requested
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Ability to 'Favorite' all Care Roles
Current state, users are only able to favorite care roles that are care role forwarded. Users would like the ability to favorite all care roles.0
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Custom Application
We would like to have a custom iOS application (https://developer.apple.com/custom-apps/). This will allow us to test client releases before they are deployed to the customers. -
Epic linking from Patient Demographics
Please work with Epic to allow Vocera call linking from the patients demographics within Epic Rover/Haiku. This will allow/help our providers to stop using other tools that mask their phone numbers. -
Only logged in on one device at a time
We are currently only able to be logged into one 'shared' device at a time, but there does not appear to be a limit on BYOD logins. I would like to have it where customers can only be logged in on one device total (Shared and BYOD) at a time. This... -
iOS Microphone Permissions
Please work on ensuring all permissions are prompted at initial launch of the application. Since this is not the current case we need to make a phone call for the Microphone prompt to appear. When the prompt is not presented at initial launch, thi...