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Need to keep patients accurate in Edge
Patients are getting "stuck" in Edge for many unknown reasons. Please provide one of the following or all: 1) Don't allow two patients to share the same / room / bed - In Engage, if an admit happens to room xxx and there is a patient in xxx, it "d...0 Clarification requested
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Labeling on patient-tagged messages
As of Edge Server 4.15, patient-tagged messages create a new "group chat" so more than one patient cannot be tagged in the same user-to-user conversation. Per Standard case 00537372, it was requested to adjust this: "I think if with this type of w...0 Clarification requested
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Decouple Edge mobile pin from V5000 pin
When integrating voice and Edge in the Viking configuration, creating an Edge mobile pin also forces a pin when logging into the V5000. This may be desirable for some customers but it was seen as an issue at PIH. Edge mobile pins are much more com...3 Clarification requested
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Enable End User Voicemail Setup Without Extension Provisioning
Currently, voicemail setup requires an extension to be fully provisioned before an end user can configure their voicemail box.0 Clarification requested
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SSO to Edge through Cerner
It's been requested to also Edge SSO through Cerner, similar to the currently supported App Linking SSO for Epic Haiku and Rover. Please see Support case 00522605 for further details. -
Add e.164 support for CUCM in Vocera Edge
Edge doesn't currently support setting extensions, ranges, or external masks in e.164 format (+1XXXXXXXXXX) and will only accept numbers up to 10 digits (XXXXXXXXXX) in Enterprise Manager. The AXL updates sent to CUCM to set/update Directory Numbe... -
Edge Analytics messaging report to show message reporting for specific role(s)
Looking for an enhancement that provides data on messaging reporting based on role. More specifically, the number of outbound/inbound messages being sent. This would be beneficial in providing data that proves whether a role is using the messaging...1 Clarification requested
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enhancement request for improved handling the AD and edge sync.
When a customer moves a user account from one Active Directory (AD) domain to another, the original caregiver entry in Edge becomes inactivated. Currently, the customer must manually locate and delete the inactivated caregiver entry before the use...1 Clarification requested
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Preferred Contact when Care Role Forwarding to Cellular
Per https://pubs.vocera.com/edge/server/4.11.0/help/server_edge_emug_help/index.html#edge/server/4.11.0/topics/em_care_role_forwarding.html, the Device Phone is used first with CRF to Cellular, and if not present the call will forward to the calle... -
Northeast Georgia Medical Center | request for Text details report with nursing unit
NGHS request for Nursing Unit to be added as filter for the text details report on the Analytics page , the filter available is only clinical profile and Care roles.1 Clarification requested