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Add logging to detect or report one way or no audio Vocera calls in VCS
Submitted on behalf of Kaiser Permanente - As an IT organization tasked with finding and helping those with no audio on their Vocera calls, we would like to have logging in the VCS client similar to the logging presented in VCG that shows an RTP p...0
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Have Vocera Web Console function same as VCS App when contacting patient care team that float to multiple sites when not at vocera home site
As a care provider that works with patients at multiple sites when I float, I need the ability to be called/messaged when people look up a patient's care team in the VCS Web Console without knowing which site is my home site, or what site I'm at c...0
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VCS Alerts Working with Apple Carplay
Many of our users have complained about being on call and not getting their pages when they are driving with their phone connected to Apple Carplay.0
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Add DL name in VMP Detailed Report
In VMP Detailed report, include 'Sent To' DL name and/or ID1
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Respond to Alerts/Alarms from the Home Screen
Staff cannot quickly respond to alerts/alarms and would like the ability to quickly swipe from the home screen to Accept, Escalate or Call Back2
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Add "Are you sure?" button to call backs to the room
Staff at one of our facilities have had several instances of the phone waking up in their pocket, the call back button accidentally pressed which leads to patients and family members in the room hearing inappropriate conversations. They are reques...2
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VMP messages from Engage can be sent to escalation DLs
We would like to send VMP messages from Engage to Escalation DLs. This is currently prevented specifically with messages from Engage. -
Load Balancing built into VSP nodes
Don't depend on customer implemented Load Balancing. Build it into base VSP product.0
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Use embedded database for both cluster nodes
By default have an internal database shared by both cluster nodes for VSP like Vocera Voice -
Add a status screen on VSP as on Vocera Voice
There is no status screen like Vocera Voice. Add Cluster status, messages flowing (including source/destination), system status, Any Voice integration status/issues, etc.