-
Once template is viewed, do not realert with banner and sound.
Originated from Support Case # 00482918 Currently when a template is viewed after clicking/tapping "View" button on the web console or Vina app, it does not mark the template as "read/viewed/received". If a user who has received the template refre...0
-
Timestamp for older messages
Children's Hospital of the King's Daughters would like to see a Vina timestamp for messages older than one day. Right now, they just show the date.0
-
Enable functionality for Calling Party ID from PBX/CUCM
CUCM passes Remote party ID or calling/called number information to Vina. Request is to enable functionality for that ID to show on caller ID on vina device. Example. Cell phone 555-1111 calls CUCM desk phone who transfers to user on Vina. We want...0
-
Add user to a group
While logged into Vina on a device, we think it would be helpful to be able to have users be able to join and remove themselves from groups, within the Vina application.0
-
Removal of 'Enable Draw Over' Notification
As part of the 10.3.6 rollout, a feature was installed that has a pop up show if you are using a third party dialer. This notification asks for you to 'Enable Draw Over'. Our MDM settings do not allow changes to take place, so if you select to ena... -
Make phone number editable/noneditable without XMPP restart
We recently introduced a feature in Vina 10.3.6 that makes the phone number field non-editable with an XMPP restart. Maryland would like to see this possible without an XMPP restart, which is very impactful. -
Lower Volume of alert tone while phone is on a call
Our alerts use audile enunciate tones with the alerts. If our users are currently on a phone call, and an alert is send to their device, the alert is enunciated very loudly into their ear. For example, the user could be holding the phone up to the... -
Post future timestamp in an alert
We are interested in displaying an alert on our device, but to have the time display 20 minutes into the future. For instance the alert says "Wheel down in (time)" where (time) would be the current time, plus 20 minutes. Could we develop a way to ... -
Allow users to have multiple home departments
Sometimes we have users, like Charge Nurses, covering multiple units. However, they are only able to have one home unit. This has caused problems in Vina when users may try and find their charge nurse based on searching the home department, but ar... -
Alerts Displayed in Conversation Window - Ability to Configure
It would be helpful to be able to configure the alerts from adapters (nurse call for this example). In this example the alert is not displaying correctly & would require a major change in he configuration & an expense to the customer. Woul...0