Analytics user activity report doesn't show called group

In User Activity in VRS, it shows the group that was called before the call went to a phone and/or a user in the group. In User Activity Details in Analytics we show that a user called a Group but it doesn't say what group. The only entry that shows is the user or phone of the group that the call ended up going to. User want the addition of the Group name that was called. Below screenshot is of the current User Detail Activity which shows 'Call Group' and then shows the user and number that the call ultimately got to.

  • Guest
  • Jun 20 2024
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  • Francois Pepin commented
    20 Jun 08:43pm

    Yep, would be useful to show the called group in the User Activity Report.