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Restore phone notification when users are dual logged in and get a notification
Recent changes to the VCS phone application have stopped all vibrate or ring notifications when a user who is dual logged in (phone and badge) receives a notification. Staff rely on that notification to know they have a notification in many cases ...3
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[Observability] Vocera Service critical file(s) observability
Use case: When a sufficiently large enterprise that uses Vocera Voice and has infrastructure protection components, they'll undoubtedly use scanners for malicious files. While it is true that you can add exclusion rules, sometimes misconfiguration...0
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Alerts Displayed in Conversation Window - Ability to Configure
It would be helpful to be able to configure the alerts from adapters (nurse call for this example). In this example the alert is not displaying correctly & would require a major change in he configuration & an expense to the customer. Woul...0
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Individual Contact Directory
Ability to have individual contact directory's based off of each user. Ex. Add a contact to the directory and it only shows for that user. It also follows that user no matter what phone they log into. Individual's contact directory is deleted upon...0
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New report
Children's Hospital of the King's Daughters would like a list of users by department with all groups/roles currently assigned0
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Allow replying to text message through Voice Command
Replying will keep the response in the conversation thread. Better for organization and recall of previous conversation.0
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Sending messages to exclusive care roles
whether group messages can be sent to exclusive care roles. For example, members of our emergency response team change daily and we would like to set up a group chat for the specific care roles associated with this team (e.g. RRT Nurse) - This is ...0
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Timer or Stop Watch Functionality on Badge
Would love to have the ability to use a voice command to say "set timer for 30 seconds" or "start stopwatch in 5 seconds" and then have the time or stop watch show up on the badge as well as an audible notification. On the SmartBadge it could also...0
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BYOD configuration for T-Mobile Networks
BCH is requesting a BYOD configuration that allows Edge to leverage the T-Mobile 5G data stream when it’s available/detected. This would allow BYOD devices to use the same network as their shared devices.1 Clarification requested
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Grant a tiered admin only access to Status Monitor
Is it possible to grant a user access to the status monitor in the admin console and just the status monitor? I've tried many cominations on tiered access and the best I could do was access to status monitor, users, groups and devices.0