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Urgent Calls and Red Alarms Usurp Active Calls Without Informing Both Parties
We found that if one party on an active call receives an “Urgent Call”, or a Red Alarm from a Patient Monitoring or Nurse Call system, the individual receiving that Urgent Call hears a notification tone, then hears the new caller, but the other pa...1 Already exists
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VSTG Call Routing Capability
It would be nice if the VSTG could do some call routing to multiple gateways. For example, have nurse call audio routed directly to the SIP compatible nurse call module, and route telephone traffic to the appropriate PBX. This would si...0 Will not do
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2 way Audio on Broadcast to Desk Phone
I would like to see an option to enable 2 way calling for a broadcast to desk phone. Our customers use a local emergency style system for emergencies and this tends to be a flaw in our setups wanting to use the actual emergency broadcast to call t...0
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inserting pauses in messaging.
I would like to to be able to use a character, such as the Tildy, comma etc. to insert a one-second pause. This would be handy to separate the title of a message from the message, separating response options etc. -
Phonetic Engine Speller or audio replay option
Adding a phonetic engine to spell and hear back genie pronounced names. From a cultural and diversity perspective, many users would like to hear their names read back as they say it. Moreover, we can phonetically spell the name as most...1 Will not do
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Enhancements to Voice PIN
1. The voice PIN length should be a system wide customisable value so customers can set it to 4 digits, or 6 digits for example. 2. The voice PIN should not accept obvious numbers like 12345 or 00000.0 Will not do
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Genie to sync with calender to identify what meeting rooms are available and subsequently book that room
No description provided0 Will not do
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Automotically Play Welcome Tutorial at First Log in
When people log in for the first time the Genie gets them to record their name and tells them how to answer a call which is amazing. On top of that I think it would be great that the welcome tutorial would automatically play after that.0
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Calling User Cell Phones
It would be nice to be able to call a user's cell phone, if you know they're off network. This way, you wouldn't need the number, just that he/she has a cell phone listed in his/her profile.1 Already exists
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urgent call an individual from a land line
In a hospital setting there are times when an individual who is not wearig a badge needs to call someone who is and is in DND necessitating the use the urgent call command. Unfortunatly this only works to call a group. There is mention ...0