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Broadcast report
Needs to have ability to separate broadcast report for specific Codes. For instance, I need to be able to pull a report on a monthly basis for our Code Strokes, Code Blues, etc. The hospital Code coordinators are requesting this & ...0
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Lower Volume of alert tone while phone is on a call
Our alerts use audile enunciate tones with the alerts. If our users are currently on a phone call, and an alert is send to their device, the alert is enunciated very loudly into their ear. For example, the user could be holding the phone up to the...0
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For users in Global site, calculate stats based on location of the call/device use instead of site of user.
We are requesting that for users in Global site that statistics calculated in Analytics (example: Voice Index) be calculated based off of the site from which the call, login, or device use was occurring for that user rather than calculating the st...0
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Add a column to the “external alerts report” that show what role was a particular person assigned to when they received Alerts
The "external alerts report" tells me what type of alerts are received but does not indicate the role the user was assigned to when they received the alert. Users could then refer to the "Historical Indirect Assignment Report" to confirm if the us...0
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Vocera Edge user can be reached by shared device extension on their BYOD
I know not recommended workflow but we have users who have to be both BYOD and shared device users based on their role or function for the day. It would be very helpful to enable a user, when on their BYOD, to also receive calls that were sent to ...0 Planned
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Allow tiered admins to view all groups, regardless of site, using one login, rather than one for each site
Currently, I manage 4 sites going on 5 that are all part of one healthcare system. We have regional employees who are tiered administrators for more than one of the sites. As Vocera stands now, I have to create a profile for the Tiered...0
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Changing tone played on the calling badge when an emergency broadcast is initiated
It would be useful to have a setting so that a different type of chime is played for the initiator of the emergency broadast. When a user initiates an emergency broadcast, the calling badge plays the new_party.wav sound file before the mic goes li...0
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Group patient list
Northwestern uses the Care team list integration so the primary care team can see their patients in VCS. However, there are provider groups in Epic as well. Northwestern would like the providers part of the provide group taking care of a patient t...0
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Ability to have My Units/Favorite a Nursing Unit
Ability to favorite or add "My Nursing Units" similar to functionality for "My Groups". At a large facility, it is very cumbersome to constantly scroll to find the unit in contacts by nursing unit. These Nursing Units could show pinned to the top ...0 Clarification requested
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ADA Compliant font size
We would like the application to be able to display larger text size based on the phone settings. This will help ensure all folks will be able to read and use the application and ensure compliance with ADA0 Planned