Group member hierarchy

It appears that Vocera treats users and nested groups equally when calls are placed to a group.  I would like direct group members to be contacted before indirect group members (nested groups).  This would allow more control over call flow.

  • Guest
  • Feb 1 2020
  • Will not do
  • Sep 17, 2020

    Admin response

    The round-robin call scheduling option has to take all possible call targets in to account in order to be fair. An alternative design to accomplish the goal is to set forwarding to the subsequent groups instead of nesting.

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