Add "Are you sure?" button to call backs to the room

Staff at one of our facilities have had several instances of the phone waking up in their pocket, the call back button accidentally pressed which leads to patients and family members in the room hearing inappropriate conversations. They are requesting an additional button asking staff if they are sure they want to call back to the room.

  • Guest
  • Mar 4 2022
Collaboration Suite
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  • Guest commented
    March 17, 2022 17:20

    Considering it's a HIPAA violation to have patient's hear conversations about other patients, this should be implemented.


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  • Guest commented
    March 16, 2022 12:06

    If this option is implemented, this would mean that EVERY TIME the callback option is really selected, it's one more click that the user has to do to respond and we already have issues with users responding through Vocera. If we make this too cumbersome, we are just creating more work for the staff and delaying patient care to actually get to the bedside

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