Call Back as Learned Command inconjuction with Nursecall

When the RN receives a call from the Patients room the Vocera genie requires 3 responses “Call Back”, ”Yes” or “No.  The end users are having a difficult time getting the Genie to respond to Call Back. What we would like to know is, if we can get “Call Back” into the “Learn a Command” sequence so that way the Genie can learn the way the End Users give the command “Call Back”.
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  • Feb 1 2020