Failover when idle
There should be an option to trigger a failover when the server has no active calls or genie sessions. I sometimes find myself needing to force a failover during period of normal utilization for maintenance, troubleshooting, or some other reason. I typically find myself constantly refreshing the badge status monitor sorted by "call status" and watching for all badges to be inactive so I can time the failover correctly.
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- Jan 31 2020
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Allow scheduling a failover
Merged As an admin I'd like to schedule cluster failover so I can implement changes with minimal impact to my users. Additionally it would be nice to have an option to set a failover to automatically occur when the system is idle.
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VCG and VSTG - Stop Dropped Calls - When Service is Shut Down - Wait for Calls To Clear - Then Shut Down - Stop Dropping Calls
Merged Cisco Voice Gateways when shut down will stop taking calls then wait for calls to end, then will shut down. Vocera Gateways should be designed to do the same. This would improve the users experience by not dropping calls in progress and improve In...1
Related ideas
We constantly have to watch the Call Status and try to catch low call volumes to shut down a VCG or VSTG or Failover our VS. When you initiate a shut down on a Cisco gateway, the gateway will not take any more calls and will wait until the calls in session complete before shutting down. Vocera should do the same for their gateways.